In which phase of incident management are agreements about communication made?

The correct answer is the preparedness phase because this is when planning and coordination take place to establish communication strategies and protocols among various stakeholders involved in incident management. During this phase, agencies and organizations work together to define roles, responsibilities, and communication channels that will be utilized during an incident. Effective communication agreements are crucial for ensuring that response efforts are coordinated efficiently and that relevant information flows smoothly between all parties involved, including emergency responders, community leaders, and the public.

By having clear communication agreements in place during the preparedness phase, organizations can enhance their operational readiness, reduce the chances of miscommunication during a crisis, and ensure that everyone understands the established protocols. This preparatory work sets the foundation for a more effective and cohesive response when an incident occurs.